No. You don't need to present the QR code when you check in at our box office. If you have the ability to screen shot it, we can scan it in upon your arrival, but this is not required. When you check in at our in-person Box Office, we will simply ask for your name or email (the information you used at checkout) and we will be able to find the record of your tickets.In addition, you will receive a confirmation receipt at the email you provided when checking out. This email can be printed or shown at the box office to serve as your tickets. If you do not receive this email, please check your junk folder. If you still don't have it, please reach out to us (207) 563-3424 or info@lincolntheater.org. There may have been a typo in your email address or an issue with sending, OR it could mean your purchase did not process for some reason.

Sometimes our emails end up in spam folders. Please check your spam folder and if you can’t find the email there please reach out to us to verify that your purchase went through.

First-Run Film Tickets: We recommend you purchase tickets for first-run films at the door instead of in advance online. Our in-person box office opens 30 minutes before showtime and it is an extremely rare occasion that a first-run film playing for a week at Lincoln Theater will sell out. Special Event Tickets, Special Film Broadcast Tickets, and Live Theater Tickets: We encourage you to purchase tickets in advance for these special events as they do often sell out. When an event is sold out through our online box office, we do not release additional tickets for purchase at the door.

Unfortunately we do not offer refunds or exchanges on ticket purchases. If you purchased tickets in advance for a film or special event at Lincoln Theater and you are unable to attend, we encourage you to give the tickets to someone who is able to attend in your place. For admission they will need to present the tickets, confirmation email, or know the information (email, name) you provided at checkout. If you are unable to pass the tickets on to someone else and would like to receive a letter acknowledging the amount of your unused tickets as a tax-deductible gift to the theater, please contact us at at info@lincolntheater.org.

Youth tickets are for ages 18 and under. Please note - because our youth ticket price goes up to age 18, some events with youth tickets available may not be suitable for young children. If you have questions about content please reach out to us at info@lincolntheater.org or by calling (207) 563-3424.

Lincoln Theater is a 501(c)(3) Non-Profit corporation #22-2491739. Contributions made to Lincoln Theater are tax-deductible to the fullest extent of the law.

Lincoln Theater’s elevator is located at the annex entrance, off the parking area, just inside and to the right. The theater is fully ADA compliant complete with seating options and audio and visual assist devices.

If you are interested in volunteering at Lincoln Theater, please reach out to us at info@lincolntheater.org or call (207) 563-3424.

Lincoln Theater may be rented out for events based on availability. If you are interested in learning more, please contact us at info@lincolntheater.org or by calling (207) 563-3424.

Waiting a little longer to book a first-run film after its release date allows us to play the film for a one week run and with affordable terms set by the distributor. If you have questions about film bookings at Lincoln Theater, please reach out to us at info@lincolntheater.org or (207) 563-3424.