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FREQUENTLY ASKED QUESTIONS
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I bought tickets online and can’t print them. What do I do?In your email you will receive a confirmation receipt which can also be printed or shown at the box office to serve as your tickets. Or you may simply check in at our Box Office when you arrive at the theater by providing the information you used at checkout - yourname or email address – and we will be able to find the record of your tickets.
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I bought tickets but didn’t receive a confirmation email. What do I do?Sometimes our emails end up in spam folders. Please check your spam folder and if you can’t find the email there please reach out to us to verify that your purchase went through.
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Do I need to purchase tickets in advance?First-Run Film Tickets: We recommend you purchase tickets for first-run films at the door instead of in advance online. Our in-person box office opens 30 minutes before showtime and it is an extremely rare occasion that a first-run film playing for a week at Lincoln Theater will sell out. Special Event Tickets, Special Film Broadcast Tickets, and Live Theater Tickets: We encourage you to purchase tickets in advance for these special events as they do often sell out. When an event is sold out through our online box office, we do not release additional tickets for purchase at the door.
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I purchased tickets online but now can’t attend. Can I return them for a refund or exchange them for another event?Unfortunately we do not offer refunds or exchanges on ticket purchases. If you purchased tickets in advance for a film or special event at Lincoln Theater and you are unable to attend, we encourage you to give the tickets to someone who is able to attend in your place. For admission they will need to present the tickets, confirmation email, or know the information (email, name) you provided at checkout. If you are unable to pass the tickets on to someone else and would like to receive a letter acknowledging the amount of your unused tickets as a tax-deductible gift to the theater, please contact us at info@LincolnTheater.net.
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What ages are included for YOUTH tickets?Youth tickets are for ages 18 and under. Please note - because our youth ticket price goes up to age 18, some events with youth tickets available may not be suitable for young children. If you have questions about content please reach out to us at info@LincolnTheater.net or call (207) 563-3424.
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Is Lincoln Theater a non-profit organization?Lincoln Theater is a 501(c)(3) Non-Profit corporation #22-2491739. Contributions made to Lincoln Theater are tax-deductible to the fullest extent of the law.
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Does Lincoln Theater have an elevator?Lincoln Theater’s elevator is located at the annex entrance, off the parking area, just inside and to the right. The theater is fully ADA compliant complete with seating options and audio and visual assist devices.
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How can I get involved?If you are interested in volunteering at Lincoln Theater, please reach out to us at info@LincolnThater.net
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Is the theater available for rent?Lincoln Theater may be rented out for events based on availability. If you are interested in learning more, please contact us at info@LincolnTheater.net
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Why does it take so long for movies to come to Lincoln Theater?Waiting a little longer to book a first-run film after its release date allows us to play the film for a one week run and with affordable terms set by the distributor. If you have questions about film bookings at Lincoln Theater, please reach out to us at info@LincolnTheater.net.
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